Tag Archives: comcast

a bored, bandwidth, power user

At one point in my life I considered myself to be a bandwidth power user. Someone who uploads and downloads constantly, maxing out their available bandwidth 95% or more of the time.

Dave’s post early this afternoon got me thinking throughout the day about bandwidth usage. He apparently used around 450GB of data transfer in one billing cycle, pissing off Comcast his provider, so they shut off his cable broadband.

DSCI0306

Flickr gives you 100MB per month upload. I barely even scratch that. I’d really like to take more pictures, but of what, is the difficult question posed to me. I’d like to try and use as much free upload bandwidth I can for any service. For Dave to use even 100GB of traffic to/from Flickr, that would be amazing in my eyes.

2008.04.16 ^ Azureus Seeding Screenshot

I use Bittorrent. I seed probably around 140 different files, +/- 10 for stuff I’m downloading. They certainly aren’t high traffic torrents, but I manage to peak my upload bandwidth, a measly 65KB/s, several times an hour on average. I also try to keep my seed ratio 2:1 or more depending on the content.

In general, while downloading my bandwidth will peak at around 900KB/s from tier 1 sites, which is the soft cap set in place by Cox, my provider, for my internet package, the lowest speeds available from them for $31.95/month.  This is a hell of a lot better than the “high speed” offered in 2001, except today the upload speed hasn’t stayed inline with downloads.

Now my home router keeps tabs on my transfer, and unfortunately it hasn’t been up since the beginning of the month, so much for nice good numbers. But here is 11days of up time statistics.
IN/OUT 37138780/9595423 (3.68 GB/3.64 GB)

My virtual server is allocated 300GB transfer per month, and for the last 9 months I generated virtually no traffic, perhaps only 15GB tops any given month

The source videos of this post is about 66MB, and the images another 2MB.  Do you know how much you use in your tasks?  I wish I had an easy to use bandwidth calculator off hand.

I would try and calculate the maximum possible transfer for both up and down in a given billing period for different speed connections.  I wonder if this widget, bit, chart already exists?  Internet service is already considered by many to be a utility, lacking only regulation.  Customers should be able to know how much traffic they incurred, and like a leaky faucet they should be able to pay for the usage instead of being turned off.

Exclusionary and Discriminatory Tactics of the Cox Cable Company

I spent another 1.5 hours this morning on the phone with Cox after the guy who came to “fix” my [tag]cable card[/tag] left. After the first time I got off the phone today I really wish I had the ability to record the conversation.

When I ordered services had they specifically told me which channels I would not be able to receive, I would have been more friendly of a customer to deal with. My number one complaint about Cox Customer Support, Technical Support, and Sales, is the complete lack of education they receive for the products they offer. It really equates to false advertising in that they offer X HD channels, of which you have to pay an extra added premium for use of their proprietary hardware and technology.

Their basic explanation today about why I do not receive certain HD channels is as follows; The channels are being broadcast using digital video switching and the cable card technology does not work with it. That’s fine. Why are you using that technology for those 8 channels while the other 300 waste “valuable bandwidth”? They chose to make these 8 specifically not work with the cable card technology they offer for HD programming they retransmit. The cable company is severely guilty of not reallocating their limited bandwidth appropriately. The cable industry is also guilty of developing antiquated technology to blame their shortcomings on, eg cable card.Why of course the cable company decides to discriminate against users of consumer electronics such as the [tag]TiVo[/tag] has everything to do with lock-in and profits with their hardware.

Let’s take a look at the hardware offered by most cable companies. The prices I’m using are Cox’s for example. The cable card only costs $1.99/month plus $44.95 installation.( I managed to get them to waive this absurd charge after the fact.) Finally their DVR costs $12 or more plus install, and a regular digital box $5-7 not including installation fee. So I did manage to get the Billing Supervisor to give me a one-time coutesy credit of $39 and change for the difference in rental cost of a cable card and cable box over a year. He refused to provide the difference in cable card and DVR, which would have been more substantial and gratifying. Another partial win for me nonetheless.

I like the TiVo. I consider mine an investment in my TV watching habits as there was an upfront cost for the device and monthly service. I hate commercials, TiVo lets me skip easily. Comcast even started using TiVo software for their customers, albeit on a digital cable box platform. I’m sure they get to watch for example CNN HD, Food Network HD, and History HD and record it all just fine. Cox just wants to force it’s customers into renting their expensive and useless hardware. For any standard definition channel the cable card is able to receive it should also be able to receive the high definition version as well at no extra cost.

With the transition to Digital Television approaching quickly many of the kinks are still in the system. The more kinks in Cox’s system the more profitable they are with their fees and expanded service tiers. Maybe they would be more profitable if they just made something that worked and the customers came to them because of the quality of service not because they are the only game in town. I can only hope someone finds this post and it helps them with their service provider.

Bad Behavior has blocked 821 access attempts in the last 7 days.

>>>>>>> .r246